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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6511 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,511 reviews
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for many items we generally purchase the geek squad warranties..they are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for everything. I will never buy something without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller had a problem with a button and they replaced it right away. The purchase was saved on their computer and I didn’t need my receipt but had it just Incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy process!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an easy job anytime weve had to make a claim on the protection plan. We have the total tech yearly membership and have had to use it a couple times. Super easy process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wire Ru Ru protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind glad I chose this warranty. Nothing like one that handles accidental damage and handling

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feeling good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than expected Thanks! Appreciated guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get me a new controller with this warranty. you dont have to worry about buy a whole new controller when you have warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must on expensive purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed my PlayStation right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service only place I buy my electrics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always recommend protection plans for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty from geek squad almost no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for gaming equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a controller without geek squad it’s a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have investment on certain products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My return was simple and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is really excellent due to the customer service is on time and responsible, so I definitively THE BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new airfryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airfryer was on sale and i got it very quick through shipping, i love it so much. I use it so much its super easy to use and clean, definitely love it!

    I would recommend this to a friend