Customer Ratings & Reviews

Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

Had bought this for a set of headphones fir my son. Well almost a year in and they broke (accidentally), took to BB and they changed out no issues at all.

The Geek Squad support is nice to have. Fortunately I have not needed it recently, but a year ago my Oculus game quit working. Because I had the Geek Squad support I was able to receive a brand new unit for no additional cost.

Easy to use. Never had a problem with exchanging with warranty.

I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

Super helpful and always knows their knowledge about everything

I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

This insurance works well if you have any issues in your product, they replace quickly and you do not have to waste your time because they respond fast .

I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

Bought this again cause my dogs like to bite on things, this is great cause it will cover anything

Always buy with any product from best buy. Will alway buy

Nothing easier than just walking into Best Buy and walking out with a replacement!

I purchsed the 2 year replacement plan for my xbox contoller. I love that if my controller breaks I can get a replacement at my local Best Buy store and get back to gaming.

I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

This has always been helpful!! We highly recommend it!

Great headset. Great deal. Great cheap 2 year warranty

Always a great experience when I do my warranty exchanges!

I haven't had to use the Geek Squad for any replacement or installation yet, but I always make sure to get the 2 year protection and geek squad service to have the peace of mind!