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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6512 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,512 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to get the extra protection on your purchase. No questions asked just return it back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Insurance is Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having a care free warranty. So many scams out there these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy lives up to its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work good experience when it comes to the geek squad would go to them any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended getting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection & Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for my ps5 controller that would help me in case of any drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always geek squad accidental protection is a great buy for all purchases you can count on them too fix your product or replace I would never be without geek squad protection for any of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy no joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is all about honoring there warranty an I can say that because twice. Thank you for your understanding and taking care of me when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me out a handful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, reliable i am glad i bought their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me pick what’s best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to help me check what the issue was with my device and gave me many option to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick in resolving my issue with my vacuum. Got credit back since my vacuum was not in condition to be fixed. Love the good customer service from geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the cost ! Very easy to use in case of a controller getting stick drift or something else. Would recommend!

    I would recommend this to a friend