Customer Ratings & Reviews

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

excellent service customer service at Walgreens and the game formula about any questions that you have

Always nice to have reassurance that this plan will replace my equipment if something goes wrong

Ive cracked my screen this the second time and the geek squad has maid it simple for me each time .

Controller started drifting. I returned it to them. They gave me a new controller. No questions asked. Easy process. The best insurance out there for this type of service.

Always really good to know you have a back up plan in case something expensive is broken

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

The agents are always fair with their plans. Always ready to help and get the best solutions to people at moments notice.

I recommend getting the warranty I’ve replaced my controller 3 times and yes every time you replace something you have to purchase the warranty again but it still better than paying full price.

The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

The geek squad warranty and service are much better than expected and definitely worth the added cost!

They have never given me any problems with returns and replacements. This is the only place I like dealing with warranties.

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

It's very very very very very very very very good.

This service is crucial to have as the Geek Squad has been an integral part of me moving and setting up the tech in my new house. When you want it done right with people who not only provide quality but they are thorough and answered all my questions.

Great peace of mind. Bought it because I've had friends who have had it and they easily switched out my buddy's PlayStation controller with the warranty

Always get this if you can. Especially on handheld devices. Worth every penny!

This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.