Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,512 reviews
  • Rated 5 out of 5 stars

    Good to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy your warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the warranty because it did come in handy when I dropped it a few times. It’s worth getting it incase it breaks or stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is always breaking his headset service contract is very necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection replacement plan yet but happy i got it. The headset is great and sturdy but you never know when something will happen. Having it and getting a replacement for 2 years is better than paying 100.00 if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote!! My son loves it and they are sturdy. He's dropped it numerous times and it's still working smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! I had an issue with my battery not charging and they took care of it right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all kinds of serves and paid lots of money and at the end when i want to but a claim they try to change my more money but geek squad does what they say they are going to do excellent work you get your moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended it's come in handy having the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I will not need it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pickup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Service was great. Warranty was explained in good detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad! Its a No Brainer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful program it was so easy and fast to exchange my defective product, i highly recommend anyone to put Geek Squad on their purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the insurance plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how if anything goes wrong with my product I can take it in and get ot replaced. Thats why I only buy my electronics from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some may question purchasing a warranty but to me when you make an investment in an item that is going to get plenty of use, an extended warranty is a small price to pay for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a little more expensive than other 2-year replacement warranties, but they have been hassle-free unlike other warranties from All State. So, I prefer Geek Squad even if I have to pay a little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase when my PS5 controllers broke due to the design flaws in the trim work. They were replaced with new ones no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so happy I got this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller broke in 4 months and I didnt wan't another that would do the same thing, so they gave me in store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get the warranty on your products you never know what mistakes the manufacturer can make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my remote control, fast and easy worth every penny.

    I would recommend this to a friend