Customer Ratings & Reviews

I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

Great service easy exchange after the product was faulty they didn’t give any problem made a simple return or exchange for same product

When you dont get it you need it. Always get it. What could it hurt. Other than your pockets in the long run, because you have 2 buy it again.

You should always protect your big purchases, especially if you're accident-prone like me or you live in a house with cats that like to knock things over.

There’s nothing better than the feeling of knowing you are secure no matter what oopsie life throws at you with your technology.

I always buy extra warranty on high ticket prices. You never know when you might need it. Some quality for items don't always hold up. Best Buy is great at making sure you get your replacement for your item or make sure they come out and fix it fast.

I purchase the accidental replacement every time I purchase something from Best Buy. Sometimes I never have to use the protection plan, but there are times when I needed to use it. I feel good knowing my product is covered for 2 years with a free replacememt.

Always really good to know you have a back up plan in case something expensive is broken

I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

Listen I buy all my electronics from Best Buy even my cell phone and I always get the protection plan Best Buy offers one of the best protection plans out there point-blank hassle-free no problems at all when it comes time to warranty something that's broken

I really recommend this plan , my son’s controller was broken and take me 5 minutes to replace for a new one with no charge!

Geek squad is a little more expensive than other 2-year replacement warranties, but they have been hassle-free unlike other warranties from All State. So, I prefer Geek Squad even if I have to pay a little extra.

Geek squad always does A+ work. Plus the warranty is always accepted without making you jump through hoops. You know your equipment is i jb great hands!

I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

I love purchasing the geek squad protection. It makes it so easy to replace in case something happens. Also to get your products repaired. Excellent service

Always buy the qeek squad insurance thats all i can say. Best insurance deal you can get for electronics. Quick easy and painless. Love geek squad for that!

Always add geek squad! This is my recommendation to anyone and everyone that asks. Peace of mind comes easy as they are quick, communicative, and informative.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.