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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,604 reviews
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad and Joy-Con replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked guarantee, definitely a must have in today's world of disposable electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything i buy here its aleays good to have a back up plan and best buy replacement is mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some may question purchasing a warranty but to me when you make an investment in an item that is going to get plenty of use, an extended warranty is a small price to pay for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me out a handful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, reliable i am glad i bought their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go there!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Would definitely recommend people to take advantage of their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend purchasing warranty for every item you purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely loved everything about it. It works amazing and had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this if you can. Especially on handheld devices. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST protection plan anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buys Geek Squad protection. It is the only protection plan that we ever buy after being screwed over on many others. Any time we make big electronic purchases we make sure to do so at Best Buy because the protection is hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest replacement ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this 1 time... Called in, explained the problem, was told to go pick up a new product... SUPER easy!!! Was even offered to buy another plan on the new product, which gave me another 2 years with no worries... AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not Optional to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servíce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend You Start Getting a Protection Pl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a threat store with everything you need or looking for, great costumer service, I recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

    I would recommend this to a friend