Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6515 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,515 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting the warranty it was really easy to get and is really necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plans are a lifesaver!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kidproof / dogproof ps5 controller? yes please!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kidproof dog proof protective layers for ur controllers .. without any weird covers lol love accident protection for our gaming kids !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great had a faulty problem with the item and had the coverage and boom they replace it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best thing Best Buy can offer!!! I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Keep the sevice

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting total tech is the best solution for every case in your home from mounting tv, to surround sound and pc also total tech helps you ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really recommend the warranty for 2 years it makes you more at ease knowing if you break something you can just get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always whit amazing customer service and quic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always whit the best customer services , having an appointment is super fast the service and quick solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty never have a problem on a claim they always help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys protection plans are always great. Theyre literally the only store i’ll ever buy them from just because of how easy they are to use and how much they cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service more than once and it saved me from having to spend more money to get a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect your products. I always recommend and purchase the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the insurance it never a hassle great customer service. I always like to purchase my insurance with Best Buy for all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS VERY FAST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of me right away. I needed to return a damaged headset. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan that the consumer can purchase to protect their product is wonderful. We have used it several times and everytime there is never any questions asked they just replace them and we purchase the new ones and walk out the door happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small children and i recommend every one gets an extra protection plan. With small kids its hard to always he safe. Things just happen its hard to say with these kids now days. I just want to be extra careful and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a free replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warrant always worth it I never worry when my stuff is messed up now I get a free replacement

    I would recommend this to a friend