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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6515 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,515 reviews
  • Rated 5 out of 5 stars

    Worth every penny!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 2 year warranty for all of my product! mainly controllers cause they do end up not working. Mostly stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an absolute for electronics, reps are always helpful and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is why you add this to your PC purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced product no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must buy for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service made an appointment and got it next day and it took one day for them to fix my computer.. good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. Always happy to add this to my cart eith every major purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get in just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a life saver.haven’t used the service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one of the best cooker item I ever used before I would recomended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for fragile items or open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items

    I would recommend this to a friend