Customer Ratings & Reviews

Told to buy this with controller. Hope to never have to use it though.

Feel better knowing i have this protection on something that costs quite a bit to replace.

Took in broken XBox Elite controller, walked out with a new one within 15 minutes.

The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

They are a really good organization, it is 100% worth your money, they will get you right everytime

I have had to use this warrantee service many times for the cheaply constructed items mostly imported from China and have absolutely gotten my moneys value for purchasing this product.

We love Geek Squad. So helpful in addressing issues that come up quickly and effectively

I purchased this protection plan for a peace of mind! Highly recommended, great to have!

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

great controller, have to replace due to left stick center drift issue after almost 2 years. thankfully best buy has a warranty you can buy for that.

Get this if you want protection for 2 years, Love that Best Buy just replace most item right there and then instead of making you wait for replace (on most item).

Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

A must have for when the bumpers wear out or if thumbsticks get stick drift

If you a gamer then these are for you! They are comfortable and very clear sounding.

Very nice to have peace of mind for my expensive items.

My controller was replaced with no problem. I highly recommended the geek squad service for electronics.

I love these guys! They always take care of me and ease the pain when it comes to a broken electronic!

I don’t usually buy this but i go through Xbox controllers frequently and this will more than pay for itself when my new controller fails. I have to buy a new one at least every six months.

Excellent nice service, go to store and trade for another item