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Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 6,618 reviews
  • Rated 5 out of 5 stars

    Xbox one controller geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't regret purchasing the 2 year protection. If something happens to your purchase, geek squad will make the repairs for free or replace the product by issuing a gift card with the value of the item on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good to know I have options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service, is very helpful patient with people and respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I can’t even express it better customer service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Lots of perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has come in clutch every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has come in clutch every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance plan. Have had yet to use for the most recent products however, when used in the past very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free return and exchange. Very good policy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] What isn’t perfect about this protection they will switch out the controller of anything happens !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes gaming longer better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my thumbs feel really good after a long day of gaming. It has 3 in a pack and i got them for 10.00. My wife uses them too and loces rhem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this glacier white controller for our grandson. He loves it and still using it to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is better than Stick Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty allowed me to trade my launch Playstation 5 controller for a Nova Pink Playstation 5 controller, while paying the difference. Worth every penny for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just your good ol geek squad replacement, it breaks, u get a new one. Not hing else i could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the protection plan from best buy it has saved me a couple times

    I would recommend this to a friend