Customer Ratings & Reviews

The agents are always incredibly headstrong about ensuring that not only my questions are answered, but also that I understand the answers given. Keep up the good work, Geek Squads of Lady Lake and Ocala!

Not bad at all the time it’s good for beginners :)

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

Absolutely love and appreciate the Geek Squad and the coverage from the plan, have used it a time or two and is totally worth the hassle free experience of swapping out your items if need be.

Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

The service I had was great and speedy the interaction was great and made me feel comfortable.

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

They were able to identify an issue I was having with my phone for months in a matter of minutes!

Amazing, the only word to describe it is amazing!!

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

Never have an issue whilst making a return with geek squad

Good warranty never have a problem on a claim they always help you

I wish I got this insurance the last time or two I bought a controller! MUST HAVE

It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

Awesome purchase recommended to everybody that I know

I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

Satisfied with my purchase. Always happy to add this to my cart eith every major purchase