Customer Ratings & Reviews

Geek Squad is an absolute for electronics, reps are always helpful and polite.

Quick and easy service, customer support from geek squad was excellent

The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

Love it best thing Best Buy can offer!!! I would buy again

Would 100% recommend buying for any item over $50. Well worth the price just in case something happens with whatever you buy. I buy it on most of the products I get from Best Buy just as a precaution.

I always get warranty on everything I get you just never know when it will give out on you and they replace no questions asked even if it’s your fault keep that in mind I know we all have kids or siblings.

The Geek squad service protection is the best thing I could ever purchase it pays for itself and definitely a no brainer.

I get the replacement plans for all of my son's video accessories. When I need to use it, I get my product replaced immediately from Best Buy and do not have to wait for a check in the mail.

No complains here,the modem I purchase the warranty for stoped working with an update of the company I’m using,effectively rendering useless a 250 bucks modem. The store just took it back no cuestión asked

My controller was replaced with no problem. I highly recommended the geek squad service for electronics.

Love the protection on my PS5 controller. Always seem to get stick drift no matter what, nice to know I can get it replaced.

Well What can I say about this policy I forgot what I bought It for but if I bought it then It must be good If it is for the switch, I have yet to give you my honest opinion until the time comes.

Great thing to get especially if you don’t use the appliances as much and then when you decide to use it you don’t know if something wrong or not with it so you would just use the insurance coverage for it

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

Always helpful and courteous. Best of all they don’t waste your time and really try to help you as quickly as possible.

Good insurance policy to have - things happen when you least expected it so it os one thing you dont have to worry about

Haven’t had to use it but with the new purchase Of PlayStation remote this is great to have

Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

I love these guys! They always take care of me and ease the pain when it comes to a broken electronic!

No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again