Customer Ratings & Reviews

Protection plans I feel are essential. That's why I just bought TotalTech to get up to two year free protection plans on everything I buy including gifts

Never had a problem getting anything repaired or replaced if needed.

I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

Whatever the issue, Best Buy has your back. Don’t be a dum dum. Get that extra protection! Life happens so be prepared.

How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!

Best purchase to protect your item because you never know accidents do happen unexpectedly

Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

Great service and value for what it covers. Being able to replace/fix my item for two years is fantastic.

Definitely will come in use with the numerous products I purchased

Hoghly recommend for any of your products. They offer great services no questions asked.

Always get with all my products when I buy from here it’s honestly the best thing you can do.

Never invested in geek squad protection until I was advised that controllers were covered!

Very affordable protection plan. Great customer support.

Never had any problem replacing something under warranty very helpful and the team advices you if it benefits you.

This warranty allowed me to trade my launch Playstation 5 controller for a Nova Pink Playstation 5 controller, while paying the difference. Worth every penny for peace of mind.

The agents mounted several TV's and did it quick and helped me while I could cook

Very easy replacement unlike other stores that tell u theyll repair and send it back to u in a couple days to a week

Protection plan was the best I’ve ever purchased. Tv was installed professionally and help was available if I asked

Very worth the price! Especially if you’re buying for your kids! Got my controller replaced with no issues.

Great service, if you have any questions they will have an answer for you.