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Customer reviews

Rating 4.8 out of 5 stars with 6998 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,998 reviews
  • Rated 5 out of 5 stars

    Warranty always helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty paid off. When our indoor grill arrived defective local Best Buy was friendly and helpful and refunded the warranty and the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs are quick and done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We consider it a great investment when purchasing electronics. They are the professionals and we leave it to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very resourceful with his knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad once and it was hassle free. I do believe in the saying " It's better to have it and not need it, than to need it and not have it"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big purchase= need geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Geek squad is a must when buying a new product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to file claim in store or over the phone good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost to add a little security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad plan for electronic items purchased from BB. Geek Squad plans make it easy to get a product exchange or fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people complain and give it a bad rating but we when we have had to use it, have never had any complaints from best buy nor Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with insurance. This is worth it is somehthing goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe with the Geek squad protecting me and my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the additional protection. While it might seem like an added expense, it is nice to know that if there are issues, they will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i got the geek squad protection, dont know what id do without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for help with a home theater. Have had other electronic equipment, 2 computers cleaned and updated. Garmin updated. Excellent value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never make any purchases without getting the Geek Squad protection with it. It just makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new oven toasted and when I opened it the oven had some hits all around it, and they change it all for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are definitely worth the money.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Outstanding

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this item. Came to me in a timely matter and i enjoyed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition!! Good to have even if you end up not needing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go getter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great every time I go there I get great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On certain items that I buy I put a extended warra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On certain items that I buy I put a extended warranty on this is one of them because I’m in Florida I will use this thing multiple times a week

    I would recommend this to a friend