Customer Ratings & Reviews

This service is great and needs to be offered on more products not only can I take back broken electronics and either get them fixed or replaced, you don’t need the original box or a receipt everything is done digitally no more do you need to stock pile on receipts to then forage for them.

I always get the protection plan it is the best investment i can get instead of replacing the whole item i get credit and get another one and just replace the warranty instead of spending hundreds every time I’m spending a few dollars to kee the quality unless i change my mind then i can always get store credit and buy something else and start all over again

Very good microwave, recommended and small for good spaces

Love that I can have an espresso or a full pot of coffee with just one machine.

My air fryer needs repair and I bought warranty. I only bought it in January and it already broke.

The two-year Geek Squad Squad (extended) warranty was the reason why I returned the other one I purchased from a competitor store and bought this one!

Having GSP is extremely helpful, and provides peace of mind when purchasing more expensive devices. I know that if anything goes wrong, I don't have to pay anything out of pocket to have my product repaired/replaced.

Could rave more about support staff! Everything I need, they cover!

I got this for my De’Longhi all in one coffee and expresso. Sadly I had to exchange it for manufacture defects. I made the claim at my local best buy with no hassle free and got all my credit back down to the last penny.

I take this program for any imperfection in my audios during its useful life. Very necessary

I haven’t had a reason to use my Juicer insurance but I know if anything happens to it that I will be covered. Thanks.

With most of my electronic purchases i buy a warranty cause best buy has always had my back when i’ve needed to return something that just stopped working or is acting funny, really puts my mind at ease when i buy an expensive item cause i know if something goes wrong i can get another one or my money back.

Getting protection of all your items is a must is basically paying half the price for a new one when you bring it back or malfunctions I would recommend everyone get protection on their items

Have been members of Total Tech for 2-3 years now and love it. Geek squad protection is great and all Apple products get Apple Care for free! Also, the extended return time is a huge bonus.

I started buying geek squad protection with my refrigerator a few years back. Appliances including small appliances are just not the quality they used to be. This is definitely worth the cost. I just got this so I haven’t used it yet but I also know Keurig and I’m planning on having to use it in the future! Hopefully not, but the Geeks do a great job.

Worth the couple of bucks for the added warranty. Hopefully we never need it, but if we do, I'd rather Best Buy just swap it out than tryna ng to go thru the company.

For the value i receive like say, piece of mind from knowing my product is covered if it needs fixed, but also if it needs replaced!

I love this. I love toast. I love waffles. This does 4 at a time. What more do you need.

Great service and they are extremely knowledgeable about all the products I have brought in for service

I love geek squad service plans. No hassle, peace of mind. Especially since our current selection of devices are designed with an expiration date that is only slightly better than milk