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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 243 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 243 reviews
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 bucks for peace of mind. Totally worth it to me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty is good for electronic devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries if electronics malfunction. So far I have no issues with my purchased products. One of my remotes got lost accidentally, it was immediately replaced with no charage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure i needed this....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is what it is....not top of the line, but functions to the best of its ability. I bought another one at Lowes. I dont think there is value with this protection plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 year replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year replacement plan is good for some products (i.e. printers), but not for other items (computers)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with my item that I purchased, so I have not needed to use the black tie warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't say anything yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no clue how to write a review for something I may never use. Sorry can't come up with anything yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The jury is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet so I really am unable to give it 5 stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service, but I am glad I had the safety net.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fortunately havent had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I have it glad I haven't needed it. It was a reasonable price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just warranty protection for my items that I buy at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TBD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase for a modem that quick working after 3 weeks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product for the money you pay for it. ....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not used the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the warranty, cant really comment on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I guess I'll find out in 2 or less years, lol.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily overheated causing me to have to reset it 3 times a day. Speeds would go from 100mbps down to 12mbps within an hour of resetting. I ended up returning it for a higher model in the same line. Now I get even more speeds (117mbps) with no speed dropping issues. I recommend getting the geek squad protection plan since they were able to refund me after the return period. Also, remember to price match, I did with amazon and saved $10.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems crazy not to purchase a extended warranty when you make this type of investment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure the support would of been find but the Guardzilla we bought it for was a dud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give a higher rating until I use the service to see how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Extra Peace of Mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't needed to use it yet, the protection plans on the routers seemed nice and always help me feel better about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $9.99 covering 2 years, can't go wrong with getting peace of mind with this product replacement coverage.

    I would recommend this to a friend