Customer Ratings & Reviews

When they say 2 year replacement product, they mean 2 YEAR REPLACEMENT PRODUCT!

Love that this warranty did not cost and arm and a leg to purchase! Very happy!

The agents are very knowledgeable and ready to help.

GREAT SERVICE FOR ALL MY BEST BUY PRODUCTS WILL BUY AGAIN

Always get the protection plan .Saves you money get it

...am hopeful that it will not be needed! However I am glad the option was available.

Geek squad is the best. Pretty much insurance for all your electric needs.

Good value overall, better than replacing the actual item

It’s always a good back up to have geek squad protection

The agent makes sure everyone is safe and have no issues

Peace of mind is great. Geek squad always helps out.

On anything electronic over a certain dollar amount...I purchase the plan.

Perfect, no words needed, would definitely recommend this

The agent helped with my product and was truly exceptional.

Always a good addition to maintaining appliances..

Protect your items is very important, and this is a rasonable price fot this product

I have never had to use the 2 YR replacement program. I usually get geek squad protection on all my purchases but I have been disappointed at times with the repair dept. in N. Canton, OH. The N. Canton GS are too busy to get things done in a timely manner in the electronics such as cell phones, computers, etc. My first encounter was good with them. My second encounter was not good at all. I purchased a computer and they were suppose to transfer my PDF files from my old computer to my new one and gave me a date of a week out to have it finished when I dropped it off. I called a week later to check the status and they had not touched it. So when they called me back to let me know it was done. None of my PDF files were transferred on the new computer then the sales person tried to feed me a line of BS and say, "well sometimes the files don't transfer because they are can not be transferred due to how they were saved". Meaning PDF,docx,etc. I looked at him and laughed and said please do not try to tell me you can not transfer a PDF file from one device to another they are the simplest documents to transfer and that is why I save most everything PDF. I felt like he thought I was a techno tard. Needless to say I lost all of my documents because they wiped my old computer clean.

The coverage was relatively inexpensive for the cost of replacing the product.

Gotta love the geek squad just in case. don't want to risk it

Always have to get this for the just in case - you never know