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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,685 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not usually a fan of paying extra for warranty. But I recommend it on these modems and routers cuz they are always coming up with new technology that I can just trade in the old with the new ones easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company that stands behind what the customer paid for that doesn’t disappear on you even a week or two before the coverage expire. Lol some other competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer in to get off dead by the geeks one they always do a nice job and show me what's wrong and and fix it the right way the 1st time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a piece of mind when I purchase the protection plan. I did not end up needing their service to hook up my product but at least I knew if I needed them too they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping that my extended warranty on my Arlo Pro cameras will pay off with this purchase. Cameras have the potential to break down when exposed to the elements. Figured this would be a good reassurance to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera arlo pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the part of bestbuy that just love and will always buy my electronics from B.B. and only them there no BS if it’s broken then it’s broken no questions asked and replaced on the stop try that somewhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will always purchase this protection plan for items it’s offered for as it’s very customer friendly. We have been very pleased with this program at Best Buy for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always sign up for my Contract, they are great whether on the phone or in person at my Stroudsburg, Pa store where Tyler always take care of my problems with my HP computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is so worth it because when you buy an item you use alomost every day its best always to have a replacment in that way if anything happens to your device you are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have in Fla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Florida this protection is a must have. It's not if you'll be struck by lightning but rather when your product will. This protection will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service when I bought my new router. The router is working just fine. I probably won't have to use this service, but it's good to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this Protection Plan as of today, 9/16/20. I have purchased and used the plan on other purchases and been totally satisfied when I've had to use the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a chance to call for geek service but this gives peace of mind. My friends have used the service and they are happy with that and recommended to me as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in 15 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi modem router broke down after 18 months, took it to these guys and they got me a refund and I got a new modem right away.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thank you for sharing this with us. That's awesome! We're happy to hear the process was smooth to get your replacement. We try and make it as easy as possible to get help. Please let us know if there's anything else we can do for you!

  • Rated 5 out of 5 stars

    Helped me get a new screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me get a new screen on my sons tablet after he fell with it. I wasn’t charged for a new screen and just waited about 2 weeks for the tablet to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORRY FREE BY BUYING THE 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT WARRANTY. GEEK SQUAD WILL TAKE CARE OF YOU IF SOMETHING HAPPENS TO YOUR PURCHASE ITEMS.

    I would recommend this to a friend