Customer Ratings & Reviews

I haven't had to use this, so I really don't know if it works or not. The hype is great, but hope I don't have to use it. Good to know it's available if needed.

I always support the geek squad. Really friendly employees go but above and beyond to fix your devices get them back up and running as quickly as possible

The geek squad had to help me with my laptop a few days after I bought it. They were quick, precise and very courteous. Very pleasant experience with the geek squad!

Extended warranties was a no go for me but the cost has dropped and it’s nice to know I can fall back if needed to a ho to warranty fix or replacement if needed.

Extended warranties was a no go for me but the cost has dropped and it’s nice to know I can fall back if needed to a ho to warranty fix or replacement if needed.

I got it for my netgear nighthawk router but never had to use it. That’s a good thing but also just knowing that I had it as a back up

they lived up to their word/contract and replaced my product extremely satisfied with this service. I will renew when the contract end, adds some peace of mind!

Geek squad did mount televisions in the living room and in the bedroom. They did a great job. I didn't have to worry about them falling. They were well secured.

This saved me from wasting my money on a subpar Netgear WiFi router that wasn’t functioning properly. When in the store and got store credit no questions asked!

It’s a no brainer for me. Everything is too state of the art and too many things that can go wrong with it. A surge for example. Everything is too delicate now a days and you never know.

Always have the protection! I never buy anything without any protection from Best Buy. Better to have it when you need it than needing it and not having it!

With all my electronics I try to go with some type of extended warranty longer than the manufacturer warranty. So 2 years was enough work what was purchased.

I love how affordable the the service option is and that I can trust that they’ll deliver if the time ever comes that they’re needed. They always have!

Accidents are never planned and I would hate to be without a router. With this, they said I would be able to upgrade to something of equivalent price in a year or two which sounds great!

Everything I buy I make sure it can be covered. Several times in the past I've been saved a ton of money just by being covered. Worth the few pennies it costs.

My router died unexpectedly on Christmas Day. I got a replacement the day after at no cost thanks to having the 2 year replacement plan. So glad I purchased it.

I always get the Geek Squad product replacement when purchasing items at Best Buy. They are great about repairing or replacing items... great insurance policy

Couldn't be happier knowing that Best Buy offers such an amazing plan like this to help you feel more comfortable about the safety of your appliances and gadgets.

Geek squad is always there with help and assistance when needed. It helps makes purchasing a item from bestbuy a easy answer and sets me at ease

Product replacement plans are the best. These are the only plans I recommend. I get this whenever I can and always make sure to take advantage of them.