Customer Ratings & Reviews

Excellent service. Attend all my needs. Knowledgeable professional patient amazing service everytime. Thanks guys keep up the great work!

great knowing I have 2 year product replacement on my new coffee maker. Product used daily and can fail. Great price for replacement received.

It's one of the things you don't know you need until you need it. I always get the insurance. It gets you a brand new product in most cases.

Great for my dad I bought him. Cameras on father's day and got themorotection incase anything ever happened he didn't have to pay to get them fixed

They’re so friendly and helped me out a lot with any issue I had! If they did not figured it out at the moment! They will contact me back with a solution!

Purchased extra protection for one of my household appliances. The cost is little and gives some extra comfort and peace of mind if it breaks.

Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

Replacement plan was an incredible investment! I had no problems getting a new product, no questions asked. My router works wonderfully and is on a renewed two year replacement plan!

If you spend money and have a chance to protect it do it and save yourself the hassle and temperament you will have to go through without it.

We bought 5yr geek squad for our TV is was reasonable price for the yrs. And came in handy as our TV board went bad 4 months before expiring. The process was easy to get them to come out.

I got this two-year protection on my dad’s headphones because I might want to protect headphones in case for some reason they need protecting

A must for most these days, an afternoon lightning storm strikes, and your covered. A no hassle warranty is what I call it. Your product is replaced with new, or the value towards a new one.

Geek squad protection may seem like something you don’t want in the moment but, the fact that if something happens, you can take it into the store and get a new product? Love it!

They explained that they couldn't do anything with my equipment because I didn't purchase the extra protection. But they were super nice about it.

Over the years I’ve made a rule to purchase a service agreement and items from various stores. They have worked out well and all cases.

I will include this replacement service to all products I purchased from BestBuy if it is offered. No hassle, just get a new one if something gone wrong.

Never have issues with them ask maybe 1 question and replace your product. I always buy the warranty its replace with no hassle.

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

It’s always good to get the Geek squad warranty it’s peace of mind knowing that you have trustworthy and competent technicians delivering first class service