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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,685 reviews
  • Rated 5 out of 5 stars

    2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents do great work and are extremly professional when Ive had them in the house for a few items that needed help Extremly knowledgable employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad protection yet but I know if I have any problems or issues it's there to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to have some protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some products that works great, but it is always great to have it cover in case it is drop or a liquid is pour or drop into the liquid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is well worth the investment. With the protection they will replace the unit quickly. Having the piece of mind knowing that its covered is a good feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no issues something not working properly they either fix it or replace it. no stress about my computer either. Makes life a whole lot easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plants are typically a great value, because you can easily replace the damaged products or upgrade to the latest tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plants are typically a great value, because you can easily replace the damaged products or upgrade to the latest tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad do an excellent job in electronic repairs and installations. All your electronic items are secured.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We love to hear when our client's are happy with the service!

  • Rated 5 out of 5 stars

    Two year geek squad return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this with my Arlo camera Susan’s was so grateful when I returned them and received replacement camera’s

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 year Geek Squad replacement, THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Plan implemented by Best Buy’s Geek Squad. It gave me security and confidence that Geek Squad would honor their commitment to replace my product should it ever fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't pay for a lot of common issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got rid of a few viruses, tightened up my system. Replaced some corrupt programs.... no charge. One visit like that, pays for the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that they offer decent protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this only because they offer exchanges your product immediately rather than having to go through a lengthy process that other places offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best things ever. I had problems with a dog chewing a remote. I bought the replacement remote at Best Buy and geek squad replacement they took care of the next one

    I would recommend this to a friend