Customer Ratings & Reviews

I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

Great idea to buy replacement plans if the item is going to be used with electronics. We have started buying this to help if lightening hits.

2 Year replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

So glad I purchased the protection plan. The coverage is excellent, the cost is very economical and the peace of mind is priceless!!

I always buy a protection plan for anything that I buy from Best Buy. They always honor that and fix/replace the device if it stops working

Such a top notch team of customer oriented technicians that always go the extra mile! Trustworthy, polite, prompt, high integrity, friendly, etc.

I just got the warranty for my laptop and seems to cover everything i need for it. Haven’t used them yet and hopefully i won’t have too

I had a few months left on my 2 year warranty when my product failed . Best Buy replaced it with a new one, no questions asked .

I bought the protection but never used it because the product always worked well, but I imagine that there would be a great service

Great service and no problems getting the work done. It would be great if you could get loaned a computer if yours has to be sent away for repairs or takes longer than a day.

A must have on todays expensive items for that extra peace of mind . Best buy has a grewt return policy even better with the extra warranty

I got this for the echo dot I gave to my grandfather as a present. I just like having this kind of insurance in case something goes wrong with it. And it wasn't that much more.

This has saved me a few times now. I had a router's firware corrupt after 6 months of frequent settings changes and resets. They swapped it out in-store with no hesitation.

I love the added protection from the Geek Squad for our purchases. Love that they are a phone call or in store help, when needed.

Always is good to be backed up by the geek squad in case of anything breaking down they do a great job fixing problems that come up

Great protection plan for my router modem! The product is amazing but the plan is a great backup option to have if it ever needs serviced!!

Bought as a just in case, because you never know what can happen. Haven’t had to use it, but it’s comforting to know it’s there if you do

The two year Geek Squad accidental protection plan is a great way to replace your malfunctioning product.

I always add Geek Squad Protection onto all of my products I buy through Best Buy due to all of the amazing benefits that comes with having GSP!

The agent fixed my computer virus over the phone. It worked great because I didn't have to leave home. They worked quickly to resolve my problem.