Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,685 reviews
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never know when a product will fail, but it's great to have the coverage. I've never had to use the service, but I'm covered if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had it for every item on Best Buy. Peace of mind is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad service for all my electronics adds geek in home service if anything goes wrong. nothing has gone wrong but it might

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit pricy but well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With electronics failing everyday it pays to insure your purchases. I have not had to use this service of yet but I am covered for 2 years no matter what they say. Hopefully will not need to use but spending almost 200 dollars for a wireless modem capable of handling our needs I felt no choice but to pay for this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in business warranty. One time i got my product refunded with ease within geek warranty period. No fuss warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot stress enough that the geek squad service is a must-have for major purchases their service is great and their knowledge is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer/dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my washer and dryer and answered any questions I had. Good customer service and my devices are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is inexpensive and Best Buy has never let me down with their warranty contracts in the past so I will continue to purchase. Peace of mind at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love 2-year service so much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service will be actioned swiftly and masterfully, providing value worth its price if I need service in the next 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection helped us to get a replacement product having found that the wifi range extender did not work well for our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time we have had an issue, there have been helpful staff willing g and ready to assist. We have had to replace items Nd it was hassle free, no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely fantastic to have, to know your products purchased can receive service from the most highly expertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for it and never used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s good to have this but sometimes I feel you never get to use it. So sometimes it’s a waste of money for the “ just in case”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my Echo Dot I also purchased the 2-year Geek squad product replacement package for only $4 extra! I personally thought it was well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 year product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my ring video lights. One on the front of house has been flickering and geek squad will replace! Thank goodness Money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection plan is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love you Zindagi Squad protection plan because it helps me get everything back online and in order with the help of The Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have 2-Year Geek Squad Product Replacement so I can just get a brand new one if something happen to the one I currently use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have 2-Year Geek Squad Product Replacement so I can just get a brand new one if something happen to the one I currently use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love The Geek Squad they take care everything specially from TVs radios you name it they take care of the problem when you have a warranty so any product merchandising whatever that you have make sure you get that wanted to geek Squad will take care of you on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad enables me to use my computer all of my electronics all I have to do is either call them or take one of my items in and they take care of it so I love it

    I would recommend this to a friend