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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 5,685 reviews
  • Rated 5 out of 5 stars

    Protection plan 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't make a purchase without buying a protection plan. Come in really handy. Especially when item is defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me the warranty is always worth it. It gives me peace of mine if my product breaks it will be covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refund in gift card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router extender went bad. They took unit back but issued a gift card. I had used a $25 earned certificate and used it on the original purchase. I lost that money. They could of re issued the certificate that I earned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right camera for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad said if I break it while installing it all I have to do is bring it back and they will replace it right there I will not have to males a system in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 5 kids and several electronics. Geek squad has restored several laptops and saved lots of data. Thank you for saving the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty has come in handy for my new computer. I recommend getting a warranty on your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good to have b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this tech support. It’s great to be able to get help with a computer problem with a simple phone call. And they do a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad product Replacrment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys set the new fridge up. I’ve got replacements on most things and the geek squad are fabulous!!! Never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product replacement insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put this protection to everything I purchase. If the item breaks or not working properly they replace with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this protector plan is so help-full so you not have to spend more money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the warranty plan but I always purchase the geek squad plan with everything I buy to protect my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having option to purchase Geek Squad protection. Its peace of mind. Geek squad is helpful and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to have your electronics under extended warranty because you never know what going to happen in those expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously bought the protection plab and they helped me out without making it hard on me

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Like Having Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad is like having insurance. You don’t want it initially but you’ll wish you did when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty replacement plan . If it breaks lighting hits is what ever it is they will replace it no questions asked..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement plan. I’ve only had to use the plans a couple of time’s, but the extra cost has been well worth when something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet not used yet hope do not have to I have nothing else to say your review for something are to long make shorter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love to buy this for things I use daily to make they last. If it doesn’t then easy to replace with this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to have this product replacement on most of the available things I get from best buy. The service is wonderful! I just need to take the broken device to BestBuy and they take care of the whole process right at the customer service desk.

    I would recommend this to a friend