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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,685 reviews
  • Rated 5 out of 5 stars

    Dis not use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the warranty yet but they told me I can exchange the product in two years bo problem! For a $100 product at only $10 more, good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy product warranties are the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing Best Buy's product warranties for high end electronic products!!! Their product warranties are the best on the market!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is worth it. They are helpful with questions at the store. I have had to bring items back but no problems with replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when everything gets messed up; this was a purchase for myself enjoying this item everyday . . . great addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Replacement plans on many of the products that I purchased from Best Buy. I have NEVER had an issue or problem with an exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can never go wrong with protection plan from bestbuy have never had a problem when i needed to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad come out to the house and set up my modem and Net gear mesh system. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always there to answer my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything electronic needs a great warranty back up. Geek squad always deliver what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Iv never had to use it but I know someone who did and best buy stood behind their warrant with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great about getting a product up and running. I was able to go home and get to work immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great about getting a product up and running. I was able to go home and get to work immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too often things happen that have affected my purchases. Having this plan gives me piece of mind should something happen to whatever I'm insuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Support plan in case things go wrong with purchase. No questions challenged. Helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing Geek Squad it is a piece of mind to always know that things can be fixed or replaced if needed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this option because if something goes wrong woth the device especially if it is for a child they will replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very very good idea to protect tge devices with a plan lije this one is worth every peny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Competent and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are quick to respond, are knowledgeable and best of all, have a solid back-up from the Best Buy in case any resources like parts etc are required to complete the job. However, competency of the workperson may depend on the experience that person has in that product / service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t buy these because I rarely need them. That said it is piece of mind

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billy. We appreciate you sharing this with us. I completely agree. I always purchase the protection plans for the peace of mind. Hopefully we don't need to use them but if we do, we're protected!

  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you the number of times Geek squad protection has saved my family. We buy it on almost everything. Well worth the minimal investment!!

    I would recommend this to a friend