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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11124 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 11,124 reviews
  • Rated 5 out of 5 stars

    Mouse broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, was able to get a new mouse. They let me pick any mouse in the price range. The warranty transferred over and the 2 years restarted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so it does cost a little extra to purchase geek squad but they have helped me so many times with so many different electronics that I’ve purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. If you doubted them you are crazy. You’ll never go wrong with these guys. Awesome servers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you need them they are quick to get things fixed,installed, any service you need they are on it quick. great service always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but it's nice to know that it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always. Never without when I make a big purchase. Best Buy abides by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only times of purchasing a replacement plan...but figured it was a reasonable purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. You’ll be a fool not to get it. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would NOT be with out service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Service Best Buy has ever offered as it covers all devices in your home. old and new. Thank you Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to protect your device. i got this for my printer and its a good feeling to know that someone has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy GSP literally on everything. It's well worth the money for what you get.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! We're thrilled that you love the plan and are happy to assist. Please let us know if you have any further questions or concerns. Thanks!

  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty is by far the best in the industry. As long as you have it, you can return the item, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are so helpful and are always on point with services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer just the right size easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete installation & demo of product. Agent called before arrival, arrived on time, was very efficient & patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have protection from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest this because sometimes the brands customer service sucks and this helps you in case an item is defective or breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad's product replacement program. TI've only had to use them 2x in the 15+ years I've been shopping at Best Buy and they have gone above and beyond both times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This policy was very reasonably priced, and definitely gives us peace of mind about the ink jet printer we bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth it!!! Always utilize this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased. Good to know this is available in the event any issues arise.

    I would recommend this to a friend