Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11124 reviews
(11,124 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Mouse broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No questions asked, was able to get a new mouse. They let me pick any mouse in the price range. The warranty transferred over and the 2 years restarted.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay so it does cost a little extra to purchase geek squad but they have helped me so many times with so many different electronics that I’ve purchased at Best Buy.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is awesome. If you doubted them you are crazy. You’ll never go wrong with these guys. Awesome servers.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when you need them they are quick to get things fixed,installed, any service you need they are on it quick. great service always
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use this service yet, but it's nice to know that it is there.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always. Never without when I make a big purchase. Best Buy abides by it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the only times of purchasing a replacement plan...but figured it was a reasonable purchase!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. You’ll be a fool not to get it. Easy to use.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
would NOT be with out service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Service Best Buy has ever offered as it covers all devices in your home. old and new. Thank you Best Buy Geek Squad.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always great to protect your device. i got this for my printer and its a good feeling to know that someone has my back
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy GSP literally on everything. It's well worth the money for what you get.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for taking time to share this with us! We're thrilled that you love the plan and are happy to assist. Please let us know if you have any further questions or concerns. Thanks!
Rated 5 out of 5 stars
Never leave the store without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy warranty is by far the best in the industry. As long as you have it, you can return the item, no questions asked.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Yea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad they are so helpful and are always on point with services
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Brother printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer just the right size easy hook up
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete installation & demo of product. Agent called before arrival, arrived on time, was very efficient & patient.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have protection from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suggest this because sometimes the brands customer service sucks and this helps you in case an item is defective or breaks.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best protection money can buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad's product replacement program. TI've only had to use them 2x in the 15+ years I've been shopping at Best Buy and they have gone above and beyond both times!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Important insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This policy was very reasonably priced, and definitely gives us peace of mind about the ink jet printer we bought it for.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Epson printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is worth it!!! Always utilize this protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Product Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased. Good to know this is available in the event any issues arise.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend
