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Customer reviews

Rating 4.7 out of 5 stars with 11129 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 11,129 reviews
  • Rated 4 out of 5 stars

    Replacement Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate this, since I’m not sure what this guarantee replaces? Is it my printer, stove, dishwasher or refrigerator? Or perhaps it guarantees replacement of the Mac laptop or Apple iPad Air? It would be nice to know for sure, in case I need to replace something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the warranty is good based on the cost. I don't have to worry about my printer breaking prematurely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad protection on just about everything I buy from best buy on expensive electronics it has saved me countless times. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essentially free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me to bring my old printer for $50 off. It didn't even work, but they still gave me the rebate. Since the replacement is $50, it was essentially free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works out ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works out ok, but if you have to use the warranty, they make you rebuy a new warranty if best buy swaps out your product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been fantastic at solving all of my computer issues. All the technicians are polite and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Florida Geek squad has saved me so many times wether it was my headset, TV or phone it has saved me tons of money from having to rebuy a product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Ever Warranty Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never decided to take advantage of the extended warranty offered by Best Buy. However, since experiencing issues with my HP and the cost and extended time to order the parts, I felt it was well worth the few extra dollars to cover this time. Hopefully I'll never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing everything from best buy because I feel as ease that if anything happens I'll be covered by the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely grateful to geeksquad! They saved my device multiple time and the staff were nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have only used once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the geek squad protection. They are very helpful and I have had one thing quit right before the year was up and it was replaced. Nice protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this on certain products. I have used it on a couple items that I have bought. They never give you a hard time they just replace the product that is defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I spend a lot of money on something at Best Buy, I normally get the extended Geek Squad coverage for it. Of all the times I've bought it, I have used it before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't used it yet I've heard so much about the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have support when purchased devices and such. Best Buy is great with helping and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty from the geek squad. Nice piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement. I got it just in case. I know Geek Squad will have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a replacement and it was no problem. It was a lot easier than I expected. Was definitely buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buys warrentys anything wrong with your product take it back bam brand new one or better thanks for awesome warrentys bestbuy!!!!!!!

    I would recommend this to a friend