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Customer reviews

Rating 4.7 out of 5 stars with 11129 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 11,129 reviews
  • Rated 5 out of 5 stars

    Worth Getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth getting for some products especially technology. Never know what could happen to your products after the return policy has ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful and professional. Helped me to find a cheaper more practical protection policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really usefull stuff im very happy with my purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have to say that they get the job done quickly and if it can;t be repaired they will replace or refund it immediately on the spot. Can't argue with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to ensure peace of mind with products that are more expensive or delicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad service and their responsiveness. I buy the protection plans for all my products from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the replacement warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been hesitant to purchase warranties but the replacement warranty offered by Best Buy is the best. Covers almost everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is extra insurance for when lever you have issues with your device, great customer service plan!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending as much on whatever it was that I purchased this for, it made sense to do. I bought a lot in a short period of time so I don’t remember what it was that I purchased this for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you really need it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently my Ninja is still going strong, so I haven’t taken advantage of the warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Would recommend again. Employee was nice. !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan for item. We have not had to use the Geek Squad for this but have in the past and love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The setup was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome and reliable. I can print from my cell phone from anywhere. Photos printing is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use with Best Buy warranties. They make everything simpler if there is an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad as replacement plan for a headset, and it replaced the damaged headset without any problema.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a speaker system to use with my iPad for about $100 and I got this as an add-on for $10, for a 2-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it just in case i might just need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one year left on my plan. I probably won't get a chance to use it, which is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Word/Excell, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was an excellent worker. He explained what to do on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to get a protection plan is always a wonderful thing, it's a no hassle replacement if you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Year Geek Squad Product Replacement great coverage for recently HP Printer purchased.

    I would recommend this to a friend