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Customer reviews

Rating 4.7 out of 5 stars with 11129 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 11,129 reviews
  • Rated 5 out of 5 stars

    Glad we had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got it. I ended up having to return the printer and was able to replace it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lionel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and understanding…they take good care of you as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son very happy I was able to buy this for him .I try buy from here always guaranteed with warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to get if you want to protect your investment. Got a two year replacement because I'm sure by then I'll want the next best thing out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have when you have a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the replacement service once. It was easy and no issues to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful when a product fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to trade my brother printer (which malfunctioned) on a new HP printer. Transaction was very easy to handle at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were of great help to mount and install everything, perfect when you don’t know what you’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the pleasure of purchasing & utilizing Geek Squad's product protection and was pleased with their coverage and excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike some protection plans this one actually honors their warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gina! Thanks for sharing this with us! We try and make the process as simple as possible if you ever needed to use your protection plan. I'm glad you have had great experiences. If you have any questions or need any further help, please let us know!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Bought a robot sweeper. It broke they gave me a new one no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan on anything $500 or more. I found it to be very necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something worthwhile to purchase to protect a product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this for my current product but I have been happy with it in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service delivered quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer, backed up my files, and installed updated virus protection for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the replacement warranty on any best buy product. Hassle free and great for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this support for our new Epson printer just in case. I always buy support for my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like haveing the piece, that if there is an issue..I can deal with my local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but have not had a reason to use it. Just in case type purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Best Buy protection plans. I purchase on everything I buy that is expensive they covered my Astro headset gave me new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to purchase the geek squad protection. Since i was giving it to my daughter it was worth the price paid for the peace of mind

    I would recommend this to a friend