Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 11,138 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been helpful to me when I have needed assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement 4 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have 4 years of protection and services provided if i need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad program and have used this service for many years. The Geeks are well informed and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but nice to know I have it available in case of an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need I say more? You get an extra 4 years! Trump called bestbuy to get 4 more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reliable plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is efficient and adequate. Any issues I have were taken care of right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if need to replace product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case of problems when daughter is away at college for ease of replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is a great protection plan we purchase it for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a price of mind with extended warranty on your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection plan- Epson printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 2 yr extra warranty. Have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset stopped working. Quick and easy replacemen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset stopped working and I was able to go in and turn my old headset in and get a new ones. Worth the money paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the needed protection for the device I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not used this coverage, but peace of mind is a wonderful thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for a printer, hope not use use it but it is a printer they always screw up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use yet but I have had experience with geek squad and they are quick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great for the product as it protects the protect for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use yet. I have used it for other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is expensive. But they are good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong by choosing Best Buy for your warranty and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got things corrected or questions answered. Not always what want to hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the geek squad. I will continue to use their services on my laptop.

    I would recommend this to a friend