Customer Ratings & Reviews

Why take a chance and not protect the equipment you’ve purchased.

I give it 5 stars because I believe If I need it, they will honor their claim.

Never used it but for when I need it it’s amazing. I did fix my computer and they were fast

Haven't had to use it, so there isn't much to say about ease of use. It was simply a warranty. Geek Squad has been very helpful in unrelated issues though.

I purchased this printer to fit into a small credenza space. It fits perfectly. Not to mention that it works perfectly, as well.

I replaced a printer that was not working correctly, and was exchanged without any problems.

would highly recommend to get the additional insurance .saved me lots of time and headache when i needed something to be exchanged

Agents are easy to work with and take the time to diagnose problems

Computer fixed from the problem that occurred and pick up service good and ready to go.

I love the GSP. I get it on everything! It may suck for the upfront cost but it saves me a bunch of money if things go wrong!

They are willing to help you with your family and help you with everything you need help with

I had to use this insurance as my HP printer malfunctioned soon after I connected it. It was replaced on the spot.

I haven't actually had to use it, but it's nice to know it's there

I am always happy when I am saved by the protection plans Best Buy offers.

I had to upgrade the Geek Squad protection at the time I replaced my PC hard drive. I thought it covered everything but it did not include Microsoft 365

The agents mount my TV abd connected all my devices together.

Good protection to have . Especially when hard drive go out and u can't use them . Best But will replace without any hassle .

They are always ready to help very friendly staff quick to resolve any issue

Bought it haven’t needed it yet so I guess it’s good to have

Hopefully I never need to use this insurance but its great to know I have it