Customer Ratings & Reviews

If you’re a Best Buy customer you already know that it’s no brainer on getting the geek protection

Best thing I've ever bought it has sound like a jbl speaker when you plug it in into your game system

geek squad knows best but helps and protects my stuff when i need it. trust me stay protected.

geek squad knows best but helps and protects my stuff when i need it. trust me stay protected.

geek squad knows best but helps and protects my stuff when i need it. trust me stay protected.

great protection protects against repair cost an replacement use geek squad protection on all my products.

You can call Geek Squad anytime you have a problem and 9 out of 10 you will get the problem solved.

Geek squad, extended warranty. Like any other warranty you don't know what you got till it's gone. Great Cinderella song BTW. I've gone to length on another review about this. Sometimes when you do have a warranty and you never use it , it seems like a waste of money. In my experience with warranty assessors, we try to talk you out of using the warranty. We start with the deductible, move over to fine print, then we offend you by saying you didn't buy enough coverage. By the time it's all said and done the consumer just lives with a line running down my plasma screen.

Love their replacement plans. Never have an issue of have I have to bring something back.

always get it. This service has saved my products so many times. Do not hesitate.

Purchased this as an extra layer of protection. I would purchase it again for any new product.

Haven’t had to use the warranty yet but from my previous experience I find this would be easy to use

I work in IT but was buying this for a friend so she has someone to help her when I’m unavailable

Great product insurance for breaks or replacement of items for everything other than theft.

Great product insurance for breaks or replacement of items for everything other than theft.

Worth the money. Replaced my son’s headset that broke within 11 months, no questions asked.

Geek squad replaced my made replacinh my defe five product a breeze. Always a smooth transaction.

I use to buy this when i want to be worry free in future when things doesn't get covered by manufacturer.

I have had to use the insurance but it relieves the stress of wondering what happens if my computer breaks

I have been doing business with Bestbuy for years. Geek squad is certainly a plus for customers.