Customer Ratings & Reviews

The best value for the best protection. Top knowledgeable staff.

I had a camera that i was having trouble with, we were on vacation and foud a bestbuy. Took in the sent it off fixed it and shipped it to me.

I need a new printer with airprint as my old one (also Canon MF) did not have this function. After research and reading reviews from other buyers online, I bought this one. I was very surprised and pleased with how easy the setup was. Setup was all wireless, although wired option was also available. I was able to print wireless from all of my Apple devices: iPhone, iPad, MacBook Pro, and iMac. Print quality is excellent. I can not comment on long term use. I will review this printer again in 12 months.

I purchased a 4-year extended warranty with my HP mop M478f printer. Recently, the spring in the paper tray broke and I took the printer in for service. The rep told me that they didn't repair printers and would replace it with a new one! I got a new HP f283 for nothing. The new printer cost a little less than my new printer and they allowed me to use the credit on a new 4-year warranty for the new printer. Lesson learned: Printers have lots of moving parts and mechanical things that can bend or break with regular use. BUY the extended warranty on these things. It is likely you will use it!

What great about the Geek Squad replacement is the manufacturing typically provides a 1 year warranty BUT the Geek Squad replacement extends the “warranty” with their replacement program. Frankly, that’s the primary reason I purchase from Best Buy.

Very easy to used ! I definitely recommend and the price is a must !

BEST BUY above and Beyond Replaced HP printer Good

I was amazed when I found out they did not work on printers! I was even more amazed when they replaced my 3 year and 10 months old printer with a brand new one!!! You can't beat that warranty anywhere!!

I only had to return a printer that the cord would not stay in place but dealing with geek squad was easy. They checked out the problem and saw that there was something not working and gave a honest answer which lead me to select a different printer.

I’ve always bought extended warranties on everything I buy. I’ve never had any trouble with Best Buy in returning an item that broke they either replace it or give me a replacement at the cost that I spent for it or what it would cost to this day.

I like Protection Plans especially for electronics. I joined Total Tech. The squad were easy to make appointments for service. They arrived in the window that was set up. If they were going to be late, they called and let us know their ETA. They are pleasant, they know what they are doing. They never seemed rushed and work on the problem until it is fixed. They are honest and I don't think they would say that an item needs replacing unless it does. The Geek Squad is great!

I bought this because of reviews, other ratings. I'm finding THE ADF is not working properly. For this price point the printer should automatically push out paper draw and led section. Km finding the Epson all in one was much better in these areas.

Great printer, it literally payed for itself in the savings from the ink cost. I use it to print flyers, 100s of copies at a time. I highly recommend this printer

This product support is my insurance policy I as a senior citizen, may need help in the future by a younger tech smart person. I feel that makes my purchase more secure and this is the reason I chose BestBuy.

I really like the staff at the store. From the manager down to the cashiers everyone is so nice and polite and helpful. They’re very knowledgeable as well.

It's a good to purchase replacement plan from best buy why for one it's reasonable and you never know when your product goes out ,they will fix it or give you another one with no problem

Very helpful. An excellent staff. Understood the problem and it was such an easy fix.

The agents delivered and installed my fridge. Very smooth and quick installation!

love the printer best i have ever owned HP printer

I have only had to use the tech support service twice so far and both times, I received prompt, professional assistance.