2-Year Geek Squad Product Replacement
About this product
Make sure to protect your new computer accessory. A Geek Squad Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.If your computer accessory fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
It's easy to get help when your product isn't working properly.
To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
Your computer accessory is well protected from many issues.
Your product is covered for failures from normal wear and tear, damage from a power surge, issues with Bluetooth connectivity, and more. Accidental damage is not covered.
You can transfer your plan.
When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
If you have questions, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
- BrandGeek Squad®Product Name2-Year Geek Squad Product ReplacementPlan TypeGSPUPC400089072613BSINJCQ6K27HX6SKU8907261
Reviews
Rating 4.7 out of 5 stars with 11200 reviews
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
When I first received my printer we got it all set up and everything worked fine. Now I can’t print from either my computer or my cell phone. The printer is an HP Envoy Photo7855 and I have only had it for 1 week. It keeps saying it is offline .
Answered by GeekSquadSupportHi there. Thanks for reaching out to us about this! I'm sorry to hear about the issues you're running into with your printer. We'd be happy to help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to get started!
Purchased an Epson ecotank 1 year ago. Loved it. Recently print quality is terrible. Colors are inconsistent and printer randomly puts black ink everywhere it wants. I tried cleaning it as per Epson website. No luck. Is this covered by this program?
Answered by GeekSquadSupportHi Andrew. Thanks for getting in contact with us about this. I'm sorry to hear about your Ecotank having some problems. I have had one and I love it. They're great printers! If you did purchase the protection on the printer, you can bring it into the store and currently, we can swap out your printer for a new one!! You can find information about your local store at www.bestbuy.com/storelocator.
Can I get a replacement product if my printer is no longer available?
If your printer is no longer available, you will be reimbursed.
This question and answer was generated by AI based on customer and product data.What happens if my printer fails due to an issue not covered by the manufacturer?
This protection plan enhances your manufacturer warranty and gives you extended coverage when the warranty ends.
This question and answer was generated by AI based on customer and product data.Does this plan cover both printers and scanners?
This plan will give you a replacement printer or scanner if yours stops working properly.
This question and answer was generated by AI based on customer and product data.