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Make sure to protect your new printer or scanner. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your printer fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
  • General
    • Product Name: 4-Year Geek Squad Product Replacement
    • Brand: Geek Squad®
  • Other
    • Plan Type: GSP
    • UPC: 400064188964

Make sure to protect your new printer or scanner. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.

If your printer fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

  • It's easy to get help when your product isn't working properly.: To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
  • Your printer or scanner is well protected from many issues.: Your product is covered for failures from normal wear and tear, damage from a power surge, issues with Wi-Fi and bluetooth connectivity due to mechanical failure, and more. Accidental damage is not covered.
  • You can transfer your plan.: When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • If you have questions, we're always here to help.: Call us at 1-800-433-5778 with any questions about your plan.

Q: Can I get a replacement product if my printer is no longer available?

A: If your printer is no longer available, you will be reimbursed.

Q: What happens if my printer fails due to an issue not covered by the manufacturer?

A: This protection plan enhances your manufacturer warranty and gives you extended coverage when the warranty ends.

Q: Does this plan cover both printers and scanners?

A: This plan will give you a replacement printer or scanner if yours stops working properly.

Q: When I first received my printer we got it all set up and everything worked fine. Now I can’t print from either my computer or my cell phone. The printer is an HP Envoy Photo7855 and I have only had it for 1 week. It keeps saying it is offline .

A: Hi there. Thanks for reaching out to us about this! I'm sorry to hear about the issues you're running into with your printer. We'd be happy to help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to get started!

Q: Is there phone help included with Geek Squad Product Replacement?

A: Nope this sucks u have to pay 79.oo more to have it checked and when u call u call India n can't hardly understand them but clearly they want more money dont buy warranty it's a joke

Q: Purchased an Epson ecotank 1 year ago. Loved it. Recently print quality is terrible. Colors are inconsistent and printer randomly puts black ink everywhere it wants. I tried cleaning it as per Epson website. No luck. Is this covered by this program?

A: Hi Andrew. Thanks for getting in contact with us about this. I'm sorry to hear about your Ecotank having some problems. I have had one and I love it. They're great printers! If you did purchase the protection on the printer, you can bring it into the store and currently, we can swap out your printer for a new one!! You can find information about your local store at www.bestbuy.com/storelocator.

4-Year Geek Squad Product Replacement

SKU: 6418896
$19.99
Sold By Best Buy
Items are covered under Best Buy's Return & Exchange Promise

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