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Customer reviews

Rating 4.7 out of 5 stars with 11145 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 11,145 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is just exactly as described. It is easy to use, and there are never any issues with it being implemented. I would not make a purchase without this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gratefully I haven’t had to use it yet, but given the printing I do it was a reasonable insurance policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the printer i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and found what i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to exchange items when needed. A must on anything you plan to put to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs&Mr Davis#1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we have a great warranty really works very well you have to get one it’s a must your going to be happy you did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad change my printer really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the service he change my printer teqlly quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely work paying for they way we use stuff and having 2year old that is very active and that has to touch everything comes in handy if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this protection plan it is great for all my personal equipment. Best Buy Geek squad has the best service for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $5 this cost me turned out to be the best investment I've made in a long time. One of the keyboard feet broke and Best Buy replaced the keyboard on the spot at the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have an repaclement protection on anything that you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came with my TV purchase. They were very helpful in helping me get everything set up and ready to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No question is Dumb/wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment on all products that cost a pretty penny….. Make sure to go over exactly what is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year Product Replacement on my home modem. I haven't had to use it yet, but I am confident that should a problem arise, I won't be without internet for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exteneded warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to get a warranty I can't you how many times I didn't do it on other products in the past; and something quit on me. Better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always confer with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful and told me to watch for the two year end. I liked the Geek Squad. I think Geek Squads are wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an HP printer and the Geek Squad warranty, as it was my understanding that if it couldn’t be fixed it would be replaced by a new one, and if that wasn’t manufactured anymore, one that was it’s “replacement “. Well, they gave me the money back for the printer bought less than a year ago( so, still under manufacture ‘s warranty) and didn’t return the money for the warranty itself, saying I used the warranty. True, but the printer was bought on sale and I can’t find one for that price anymore. So, all said and done, I wasted $35 and have no printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am glad I added this 2 year warranty in case I have a problem in the future with the product. It will be replaced, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the added service protection, added service protection=piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra warranty worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the non-repair electronics in everything these days, the extra warranty is worth it.

    I would recommend this to a friend