Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,146 reviews
  • Rated 5 out of 5 stars

    Get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy a replacement warranty I haven’t needed it but the peace of mind is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have. Beats having to pay out of pocket for expenses that could have been covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the way to go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this protection for your expensive electronics. This is the only hassle free protection plan I have ever experienced that a store offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Replacement Guarantee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don't have to worry if my printer has problems - I have the 2 year replacement guarantee! No worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan no matter what! I know it sounds like you are paying a lot but when you have high priced items, you want to protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is = problem slver.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem that my local geek quad cannot solve. Zach and Reggie are top drawer techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad for several years and find the staff and the services very good. The staff is helpful and knowledgeable. The prices are reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad immediately responded when the printer stopped working and they had refunded full amount. Great service and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my life things always going wrong or breaks at the most inappropriate time so the replacement plan give me some peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased that I have not required use of the GEEK Squad Replacement Program. However, the fact that I had to pay very, very little for this and have insurance on the printer I purchased is extremely satisfying. I hope I never have to use it, but it's there if and when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ENVY needs some protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic insurance product, I have found in my dealings with electronics that usually a malfunction if it is going to occur, it will be within the first 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service has been pretty good in my experience, so purchasing a two year plan for my $400 printer, I feel, is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Extended Warranty by low Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty and service by Best Buy Geek Squad for low price and 4 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has given me access to helpful support. Always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always helps you with any problems or concerns regarding your electronic devices and have warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased my electronic device's from any other company than best buy because they have the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having your plan it’s the best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option!!!! Always on point with this plans .. you won’t have to worry about any issues

    I would recommend this to a friend