Customer Ratings & Reviews

The squad team are excellent. I love the product they offer

Grear printer except my printer leaks ink when printing. I'm looking to get a replacement so hopefully the doesnt leak.

I purchased the Canon G7020 Mega Tank All-In-One Printer and the 2 year Geek Squad Product Replacement on 6/24/2020. The printer has been difficult from the beginning and now does not print at all. While I did register this product, Canon says it's "not registered for tech support." Ok, I purchased the printer just over a year ago, but I did purchase the "2 year Geek Squad Product Replacement Plan," so I called Best Buy. First I was told the warranty plan is expired, wrong. Next, they offered to help with the problem "through my computer," however the printer is "offline," which is another problem, so "that probably wont work" and they will need to transfer me to to a different department and I will have to pay for assistance. ??? What about my Replacement Plan?? Oh, well, I must be put on hold while he checks on that, 15 minutes later I'm disconnected. I do not recommend this product AND I do not recommend Geek Squad Warranty Plans. Buy elsewhere. If something changes, I will update this review.

I had this printer and it jammed and never worked again so I bought another one and it was 59%off price of first obe

Geek Squad ensures renewal of needed software package when it comes up for renewal

I really like the fact that I if I have any issues with the printer, that I can bring it back and get it replaced.

Bought just in case, in this world u never know what might happen

i feel confident knowing that they are there to help when needed.

Geek squad is always there to help you when you need them. Great swrvice

The protection plan gives piece of mind to your purchase without breaking the bank.

HAvent hasd to use it yet thank GOD hoping that i wont have to of course

I haven't use yet & hope I don't anytime soon. Protect your electronics, because you know they don't last long.

The agents mounted and programmed all my devices to run thru my television

Purchased in case of a mishap and were fortunate that we did not have any issues

I always buy the warranty and suggest others to do the same for piece of mind.

Good! Excellent quality. I wil Recommend it to bulk printers.

Greek squad customers service was great and informative for the service request

Very happy with it. Works very well. Delivered on time

The printer is a 5. Hp is a 0. Best I can do is a 3.

I have not had do use. If you need the security it’s nice to know it’s there