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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11185 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 11,185 reviews
  • Rated 4 out of 5 stars

    Good purchase and satisfied Good purchase and sati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and satisfied Good purchase and satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend this product. Security is important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to really use the service yet but seemed like a good idea

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad assisted with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provided a good service for my broken laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they will replace it if you have any issues which at time can be common for these devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good price and good quality and easy to used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes is a pain in the behind to get proper help they sometimes take to long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I will definitely recommend to other people

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a four year geek squad replacement and the printer stopped working and constantly beeped with a orange light constantly coming on. Returned the broken printer - best buy didn't have another in stock . So instead I was given a best buy gift card. I have a best buy credit card. My geek squad replacement was taken away. I was told the day prior they had replacement after being on hold for over 25 minutes. So I payed for a replacement for my broken printer and wasn't reimbursed . I just purchased another printer and had to pay an additional $22. Not a happy customer here. Iost money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give good advice and service when you need them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get to use this yet. I will update after I use this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have had some issues in the past just getting hold of the Geek Squad, I still think it a good idea to have their protection on more expensive items. They have saved me money. If you have a problem getting hold of them, contact the store manage like I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best on pictures, but for normal printing it does ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. on prompt call and help. no issues faced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say. I've never had to use it. see that as a good thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful to have a geek squad product replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its worth having the geek squad service you never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. My first purchase from this brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to insure your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to ensure your item keeps working when you need it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I have the protection I need for my device.

    I would recommend this to a friend