Customer Ratings & Reviews

Well, I'm not sure this was necessary. I haven't needed it, looks like I probably won't. It;s all plastic but fairly sturdy. If I don't drop it, my purchase of the extra warrant was probably a waste.

My experience with geek squad has always been sub-par. But this warranty for my Western Digital Easy Store 4TB was only 8 bucks and I felt it was necessary considering WD’s track record.

The paper tray sticks, does not move smooth at all. The ink program is a total rip off, after the "free" ink promotion, the ink is outrageous priced, and to continue to buy it is too pricey, can't even buy it thru any big box stores, have to go thru them, so too me it has been a big ripe off. huge waste of money on a printer.

The agents did there best to fix the samsung washer but it was just too far gone

[Employee of bestbuy] Nothing memorable witb this purchase, it was a gift to someone.

Very good service..put to hard to make a Appointment ..I call no bady ever Answer the phone How i can get a phone number some one to answer.

Seems like a nice add on, but ive heard some problems with geek squad never dealt with them personally however

They don't make products to last like they used too. So with the cost it is always best to add a little protection.

We normally do not add this but our old printer died before two years. We carry it with us when we travel and decided to insure this one. The price on the printer itself was good on sale.

Great headset for 100 bucks i will be going in today to get a replacement because the speakers are crackling and is hurting my ears sound quality is great on it tho after about 3 months

Have not use this item yet so I'm not quite sure how to review it. I guess it's nice to know that you have peace of mind it you have an issue.

I am a firm believer in not paying for new things twice just because they aren't made well (or if you have a clumsy son). Get the protection (unless the product is less than $15).

Most times I don't a problem returning or getting my electronics repaired or replaced. I will always purchase the replacement plan! The geek squad is always nice, professional and helpful.

One of the best decisions we have ever made With printer luck we have

Never had to use the Geek Squad service. Purchase on something that has bad reviews and you think you might need it. Only time I would recommend.

This warranty was only an additional $10. I figured it was worth the extra to have it covered and the amount of use I am planning. Haven’t had to utilize it yet though.

I just purchased the printer and have not made a claim but it is one of the cheaper priced for what the employee said would be covered. Hopefully I will not really need it.

Buy something else. I bought this hoping it would do everything I needed. I have an HP laptop, so I figured it would work best to get a HP printer. Was I wrong. lf you want to print and scan, well that requires two different pieces of software that can't be installed at the same time, so you can print OR scan. Not both. And it doesn't copy multiple pages very well, always jamming. So I have a single sheet copy machine. What a waste.

Great cover program for things that break, but does not cover stolen. It is about the same cost to insure your item under your home owners or renters insurance and they cover theft.

I had repair work done on this printer 4/14/21 and i purchased it 1/15/21. it didn't make it one year from the date of purchased. On top of this i missed the date on 2 best buy rewards and was told they would not be re-issued. I spent alot of money from best buy through the years and to miss the date and not be given or re-issued any reward dollars is totally wrong. I AM cutting up my best buy card because it doesn't do any special benefits to me ... a word to the wise....use you other major credit cards that earn you money back WITHOUT AN EXPIRATION DATE1