Customer Ratings & Reviews

I bought a service plan for my new printer. A year later and they won't help me unless I pay them more money. What a scam! I won't be buying anything from Best Buy again and I definitely won't be paying for Geek Squat again!

The printer was amazing when it was working but had trouble just a year after purchasing.

i am glad i bought the insurance for wf3720- a great printer but a ink sucker which is draining ink faster than producing work.

Need assistance with printer that doesn’t perform well

Purchased but then realized it doesnt worth speding 10 over 80 specially when it doesnt cover recovery of data.

Used to be better when price was not as high as it is

Warning! Do NOT waste your money on these worthless protection plans. They have the worst customer service I have ever had to deal with in my life, and you will be prevented at every attempt to actually USE your plan when the product breaks in less than a year.

Not sure why a manufacturer can't make an item that doesn't need a warranty, at least during the first year. Maybe I'll change my mind if I ever need to use it.

I have not had to use this yet, but I am very glad i have purchased it. It will be very helpful at time of need.

My last printer was an older HP, I'm not too sure what went wrong. I was on the phone with HP tech support, and we both decided it was time for an upgrade. Thanks to my extended warranty via Best Buy/Geek Squad, I received the entire amount back on the dis-functioning printer and applied toward the new printer.

I don't know how service would be, so not sure if I am going to be helped .

Never had to use it so I can't say. That's a good sign for the quality of the product they sold me to begin with.

Geek Squad protection helped me replace a printer just before the 2-year period on the plan was up. I'm glad I had it!

It's a good idea, just not sure if this product would still be around by the time anyone needed it. (I bought this for a corsair headset.)

The 2 year plan is okay but not great, the plans cost alot more since they charge the plans into 2 separate plan instead of 1 combined plans.

looking for wireless ear bubs for my Sony TV Bravia purchased in 2017 wanted to know if TV was bluetooth compatible

This service is nice to have but hope I don't have to use it.

We went ahead and bought this warranty as it wasn't that expensive. So far we haven't needed to use it so I can't really say how good it is.

It’s a warranty So you have to ask yourself do you feel this product or do you need a warranty do you think it will not last....then buy warranty

I purchased this online with my HP printer. Disappointed that I got no paperwork to support the purchsde