Customer Ratings & Reviews

I bought a Geek Squad extended review for my Epson ET 2800 printer as I do for all of my purchases from Best Buy. I feel I am purchasing peace of mind. Returns are very easy and for thier bulkier items they provide prompt in home services. the extended review service makes me a regular Best Buy customer.

The geek squad is always the best. You get quality services they never disappoint you. They are very good at their job. The customer service is always on point. I'll use them for all my electronics.

My experience with Geek Squad was excellent. The technician was professional, knowledgeable, and made the whole process smooth and stress-free. They explained everything clearly, handled the setup with care, and made sure everything was working perfectly before leaving. I appreciated their patience and how quickly they got everything up and running. It’s a great service for anyone who wants reliable help with their tech. Definitely worth it.

I added this protection plan when I purchased my printer, and while I haven’t needed to use it yet, I appreciate having the coverage in place. Knowing support is available if something goes wrong brings a level of peace of mind, especially with a new device. The terms were clearly explained at purchase, and enrolling in the plan was simple. I can’t speak to the service experience yet, but based on the clarity, accessibility, and reassurance it provides, it feels like a wise investment.

The person (forgot his name) who assisted me was very thorough and helpful for someone like me who’s not computer savvy. He made sure my newly bought laptop got all what I paid for.

Best Buy has the absolute exceptional warranty service and tech support

Geek Squad tried to help me through chat told me to bring my printer in for service.

Always happy with the services of geek squad. They answer all my questions accordingly

Geek squad they are so easy to get hold of . They are eaaay to communicate with to get my printer fixed

Extra protection is a good thing to have, and it is easy to use.

I had the Geek Squad work on my laptop to get items transferred from my old laptop. Got everything transferred, except they could not get Outlook to work on the new laptop. They told me to contact Microsoft customer service.

Very helpful when i called with a question. Quick to answer

Great service and been using geek squad for a while they definitely help you when u need it

I had to use services, right away to get my computer up and going.

It gives you a piece of mind to have extra protection.

Having really needed this but definitely good to have insurance

Very nice purchase. We'll worth the cost of the product.

These guys are wonderful. I am nowhere near tech-savvy so having these guys around is a major plus! Thank you for getting my computer set up!

The Geek Squad has been great. I just hope I don't need them in the future. But they are there if I need to!

It is a great choice am glad we selected the this pictular