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Customer reviews

Rating 4.7 out of 5 stars with 8916 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 8,916 reviews
  • Rated 5 out of 5 stars

    Great service when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coverage and protection that Geek Squad gives to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very informative and helped with any questions. Easy to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great warranty and service agreement I believe i would not, not purchase it again. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the protection hopefully will Not used .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic printer. Had geek squad install/hook it up to my WI-FI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan for printers. I needed to have 2 printers replaced and this plan saved me money. The process was so easy for me. In and out with my new printer. I’ll always get it for my printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have some help when you need it. Haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great on past products i have purchased. But not needed for current item yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the added protection - it's worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry! Why not have the extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup in case I need to wipe my computer. Glad to have it. Not expensive but nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love those guys can walk in a d Boom im walkkng out with a quick fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Gerk Squad protection because I can call them whenever I have any issues with my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year Geek Squad Product Replacement agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of experience with equipment lasting a long time, I was hesitant of purchasing unneeded insurance coverage I purchased a all-in-one system in 2020 reluctantly purchased Geek Squad Product Replacement. The printer system was used in a secondary pandemic location and did not see much use. The printer failed within 5 months and it took me 2 months to remember I had Geek Squad coverage. I took the printer in and Geek Squad immediately issued a pro-rated value towards the purchase of a new printer. Fast forward to 2021. An older all-in-one printer at my primary pandemic location finally bit the dust. A quick trip to Best Buy to pick up a new 9015e and based on prior experience, purchased a Geek Squad replacement agreement before I left the door. I have now added a label to these systems noting the Geek Squad agreement number and the coverage dates in case my wife has to replace them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy extended warranty for products which may break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping with BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping with Best Buy since 2008 and I really enjoy doing so the workers are very professional. and friendly they are always someone ready to attend to you when you walk onto the store. the best thing is asking about a product that is not in the store, but they always give you the options that they can order it online. BestBuy this is where I get all my printer, etc. I would tell friends that they are missing out shopping with BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been a blessing to wotk with! Great great great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Geek Squad. I dropped my device off that was not fixable and they sent me a brand new device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service hook up with the every thing answered any questions I had

    I would recommend this to a friend