Customer Ratings & Reviews

Extremely helpful in handling my computer issues and very knowledgeable

Good service when you need the help. The techs work with you and make good suggestions.

I only had to return a printer that the cord would not stay in place but dealing with geek squad was easy. They checked out the problem and saw that there was something not working and gave a honest answer which lead me to select a different printer.

Person was knowledgeable,easy to understand ,had me put in ink so next time I can do myself

Have not had to use them yet but use them in the past and they were perfect for what we need

I am hoping the price I paid for this coverage was worth it. It only covers the new printer if issues might arise. The best thing is that this coverage is for a specified period of time, and I like that.

On any product over say $25+ that you get that figure will need to last you a year or longer don't think twice about it pay the price for it & get worth every penny even if you never use it the peace of mind is. Have never had a single problem with the multiple various products I've had issues with over the years through Best Buy with returning that this covered. Always treated well & helped out great from gaming headsets, gaming mouse to my PC's if needed to be replaced or fixed. Have read plenty of bad reviews all over the place but often those ppl seemed to be rude & demanding. Just simply be patient explain the problem & treat who ever helps you nicely, have done this in the handful of times I had to compared to the many products I got that I never had to. Everytime I the issue was took care of & or fixed with little to no problem at all & may have just took a bit of time on my end. Not a single complaint yet & worth it.

I have purchased the geek squad product replacement multiple times over the course of shopping at BEST BUY. It has been an amazing life saver, their ability to make a crappy experience awesome is what makes this warranty worth every penny. My first experience with it was over a vacuum. The handle broke and they took it and got me a new one with no issues. Sorted and fixed all in one day. I don't know how many warranties do that, but Geek Squad is by far the best that I have experienced!

Very good image, excellent warm, they appeared to me in the middle of black lines. I have about 5 years with her. It is curved and I think it no longer works for you if you guarantee

HP printer that I purchased in 03-2015 just stopped working one day 10-2016. I took it to Geek Squad HP & explained what the problem was. They took it in back, looked at it & told me it wasn't repairable. Luckily I had the 2-year replacement! No questions asked ~ right away refunded the full cost of the printer (less sales tax). Used that for a new printer & got the 2-year replacement again. It took less than a half hour ~ how's that for great service?

This is at least my 4th K-cup machine in 10 years or so. By far my favorite. Has all the options I like with simple intuitive buttons. I can make a pot just as easily as I can make a cup. I wouldn't bother with this review except that I actually shopped all Keurig options at every store that carries them for well over a year because my now deceased machine started having the LCD screen bug out with increasing frequency. Since you could still operate the machine by touching the right parts of the screen (because we had it memorized), this indicates that the microcontroler uses GPIOs for the display that still work which indicates that the memory in the microcontroller itself is failing. Sure enough, about 2 months ago, it finally started mixing up motor controls and making a mess. This model was one of only two available at my local Best Buy the next day (after previously selling out over Christmas) and I couldn't be happier, though it makes all my previous shopping and research seem pointless. This was the obvious choice but I didn't know it until I used it. Highly recommend.

Great security and no hassle for repair and replacement if it is beyond repair.

I was amazed when I found out they did not work on printers! I was even more amazed when they replaced my 3 year and 10 months old printer with a brand new one!!! You can't beat that warranty anywhere!!

Although lot of magazines say extended warranties are a waste of money, the one I bought last year for my HP printer just saved me $100. The sale price on the printer was $99.99, so a two year warranty was only $10. Last week, it decided not to print black .I checked the cartridge and printer head and both were fine - so I called my Best Buy in Littleton and explained the problem. After I gave the serviceman my phone number and date of purchase, he brought it up on his computer and told me to bring in the bad one and they would replace it with a brand new one, still in the box. This is the easiest exchange I have ever made! They also gave me a refund on the unused part of the original warranty, which I applied to a new two year plan. I am extremely pleased with the warranty and the service from the Littleton Best Buy on South Wadsworth Blvd.

Saved me on HP printer with internal broke parts BEST BUY made it good and replaced

Best protection ever........... ..................

I purchased geek squad to cover a printer that I bought and it was the best money I've spent! I don't get geek squad for many things, but I always seem to have issues with printers, so I thought it would be a good idea. Had to use it the other day, super easy, in and out in five min. They even refunded me 100.00 in addition to replacing the printer because the price had dropped on it.

I don't have much to say at this point in time because I haven't had to use it,

No hasle submitting a claim and quick response and resolution

Awesome service great product great service I would buy again and again