Customer Ratings & Reviews

Good to know I have protection although I have not needed to use

Always, always, always get the extended warranty on printers. I bought the 4-year extended on my Epson WF-7840 in April 2021 and that printer stopped working in March 2025. Easy replacement.

It's a good to purchase replacement plan from best buy why for one it's reasonable and you never know when your product goes out ,they will fix it or give you another one with no problem

normally I dont purchase the 2yr replacement, but for the headsets I wear out, I always purchase this replacement cost. I wear my headset up to 10 hrs a day...but the real danger to my headsets are my cats. I had to replace my last headset at 15months of heavy usage due to the cat knocking the headset off and then knocking over the back up powersupply box, which landed on the headset and broke the headphone on the right side from the arch. Best money I have ever spent on a replacement cost. 5 bucks for two yrs vs 68 for a new headset. the last headset they didnt have anymore for the lower valued one, but best buy upgraded me to next higher version for free.

Ease of mind at its best. Verry helpful. And with your digital reciept, very fast help

Great printer, it literally payed for itself in the savings from the ink cost. I use it to print flyers, 100s of copies at a time. I highly recommend this printer

Haven’t had to use it yet, but nice to know it’s there.

Love the peace of mind with Geek Squad on my side.

great working with them . did everything they promised

I haven't needed it yet, but Its good to have around.

Sooooo user friendly. I set it up in minutes and connect to multiple devices.

When buying a printer, I highly recommend getting g the geek squad protection. From my experience, printers have always be a swap. They don’t send it out fro repair. They always give me in store credit to pick a new one if it fail. You can’t beat that!

The geek squad are knowledgeable in the products they serve.

We purchased LJ 901 5e Printer for our Ministry and this has given us a great deal of help and easy work. I teach from my print-outs and the clarity of the pages gives me a feeling of relaxation so that i can move along with the teaching smoothly. The worker on the floor that assisted us was very knowledgeable of what was best for us and for what we could afford.

The best value for the best protection. Top knowledgeable staff.

My printer is awesome I can do everything not only the computer I can do it on my phone 100% recommendations I’ll start my own business with this printer ..

Overall GSP is a good choice to make when buying products from Best Buy. It gives me a peace of mind that if I bought a good or questionable product that BestBuy will be there to make it right. I have some products that I will use regularl. y or that I highly depend on. I weight the knowledge of the product and pass performance of the product to decide if I should purchase GSP. Anything you buy over $20 I recommend getting. I have gotten some lemon products in the pass that didn't last or live up to the hype and general dissatisfaction. The Best Buy GSP has you covered.

I love HP products. This is the 3rd HP printer plus iPhones and iPads purchased through Best Buy. Geek Squad is very helpful and easy for me to understand. You’re the best!

Very easy to used ! I definitely recommend and the price is a must !

The sales rep made an excellent choice for us!!!!!!