Customer Ratings & Reviews

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

Very easy to exchange my item would definitely recommend

They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

Mounted my TV and explained all the controls and functions!

I love this about Geek Squad services, with no questions asked and are helpful as can be to the customer. Just hope that the item has some type of stocking or you can get a refund.

This has been one of my "best buys" no pun intended. They respond quickly and have my products repaired online quickly.

Geek Squad did an excellent job on updating my home office color printer. He knows all the right things to make it work right without any issues. I highly recommend him and his team.

I like Geek Squard I here they have to go 4 year college in computer teach college this great they help fix all computer program and can fix tv pc and other elercvtrine items

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

I purchased the two year replacement/repair plan in case I had to ever use it. I have always purchased all my TVs from Best Buy and all have lasted for 8+ years!!!

I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one

My granddaughter is reading a series, so in order to connect with her I bought a Kindle & started reading it too. I love it

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I bought the extended 2 year warranty for an external blu-ray player mainly because I was going to convert a few hundred discs to digital. For only $9.99, it is a steal if you plan to use the product heavily as the plan protects against wear and tear.

The Geek Squad is great, always helps me out. When I sign on sometimes you have to wait a bit, and then they take care of it and keep you informed along the way if there is any problems.

Associate was very helpful. And listened to my concerns of what I was looking for and the price range!!

I had the Geek Squad 2 year plan on a previous Epson printer. Had problems with it, Best Buy refunded my money no question ask. I buy the plan 2, 4 or 5 plan on higher price items. worth the money.