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Customer reviews

Rating 4.8 out of 5 stars with 2098 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,098 reviews
  • Rated 5 out of 5 stars

    Wonderful Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Squad worked overtime to get my TV mounted, installed properly and working. Their dedication to completing the task wass top notch. Thanks for sending this team to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always available to answer my questions and I am happy with their knowledge to explain me so that I can easily understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective headphones - no problem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new headphones had a defective plug port making it impossible to recharge the batteries. I took it back in within a week and they simply gave me another set with no problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Ensures Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the warranty service with each product purchased from Best Buy. The few times we Used it, we were satisfied and there were no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a great value for a T.V. ... Color is great, with a built in visio streamer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install...for them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv with ease and all I had to do was sit back and relax...and all for only $49

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get to help me remember for the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can talk into my device and playback which is what I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement is a very good deal. It is worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Any problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful , good costumer services and fast resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to use the geek squad, but have every confidence that they will do the great job that they are known for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awasome protecttion plan

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will definitely buy again and recommend to other for that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ac with many options fan or ac i love this a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, at least for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the coverage and hopefully I never will, but at this price, it made sense to me to add the extra protection and make it easier to deal with any problems, instead of having to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is more than worth the price. I had a couple of issues that I would have had to spend too much money on if not for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fire stick stopped working in 9 months. No warranty. Bought a new one and purchased the warranty this time. Worth it. Needed it a month later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this on the first shredder I bought. When it stopped working I simply took it in and left with a new one. I purchased another replacement plan and will definitely do that again for the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost like having tech support in my pocket!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt great knowing that tech assistance was available -almost- immediately for my laptop! And yes, satisfied with the quality of help my technician provided. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo glad this paper shredder came with a Greek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the Best Buy protection has worked for me every time one of the best policies out there

    I would recommend this to a friend