Customer Ratings & Reviews

Obviously, this won't be needed on certain brands with good support, but on anything else, this is a good program.

I have had my headset for a month now without issues, but its still good to have the piece of mind of the no questions asked replacement.

The 2 year geek squad product replacement is always great , it’s always a good thing to have insurance on a item.

I’ve only needed to use this once but something I purchased broke about 4 weeks after purchasing. Brand new one received very quickly.

I just walk in and tell them my issue and they’re always so nice and helpful. No running around.. just in and out.

wouldnt buy anything from bestbuy without getting the protection plan, its soooo worth the money if something should happen to your purchase.

Got on my xbox headphones since the 1st pair broke after 75 days. I hope I don’t have to use it, but I bought since the last pair broke

No questions asked, they will help you replace your product and get a new one. Perfect for controllers

No hassle to bring in item and get it replaced. I love Best Buy's replacement plan not all the extras that you have to go thru with some other stores.

This protection plan is a must and is very easy to use. just walk in to customer service and they will either replace or give a store credit for the item.

5 star for this service, geek squad product replacement.. no limon, no question, just exchange or money back.

It’s always good to have a protection plan on any electronics that you buy it’s so cool and convenient!

I really don't think this should be purchased separately to actually cover your butt in case the products you purchased fail, which most likely will.

I have nothing but wonderful things to say about geek squad product replacement. I have had to use it mulitple times and have never had one problem.

Make sure you don’t forget the Geek Squad Protection Plan. It literally saves me money on every purchase.

GEEK SQUAD INSTALLED A TV AND STEREO EQUIPMENT... NO PROBLEMS ... FAST PROFESSIONAL SERVICE AND CUSTOMER FOLLOW UP!

Geek Squad was very helpful and made using my new device so much easier. I am glad I can count on their help.

best buy has the beat warranty hands down without a doubt if you have any kids & that break stuff pay a little extra to protect your items

I like to have a piece of mind for all my sensitive and expensive devices that's why I always get this service.

Geek squad protection usually helps me replace of fix my products without any issues, highly recommend.