Customer Ratings & Reviews

They very helpful I haven’t had to call to much but great customer service

These joy sticks have a tendency to go crazy after repeated use as a gamer. U definitely need extended warranty

Awesome insurance to have on all products with the best buy guarantee..A+

Awesome insurance to have on all products with the best buy guarantee..A+

Awesome insurance to have on all products with the best buy guarantee..A+

Awesome insurance to have on all products with the best buy guarantee..A+

Replacement service provided. Great customer service from team at Best Buy

I brought my headset into the bestbuy and geek was able to help me return it and get a new one

the protection plan is well worth the expense i've gotten it on all my electronics and it has saved me often. I highly recommend it

I’ve use the warranty a few times and it’s well worth the money.

Best protection you can buy guaranteed. No problems just a piece of mind. Priceless.

If you ever break any of your products they either fix it or replace it! Highly recommended!

Each Best Buy I visited had no problem replacing the headphones. The warranty works wonder when you have a kid who's a gamer

I am very happy that I have the Geek Squad Product Replacement. I won't ever have a new electronic device without it.

Geek squad is amazing and definitely recommend to anyone who’s purchasing something

The product replacement is the best service I could get at Best Buy , that really helps.

Great protection plan .

Got this for my boyfriend's expensive headphones. If they break at all they will replace or refund the amount we spent.

2-year Geek Squad Product Replacement. Added to Headphone purchased based on previous purchase of over the ear headphones that failed (not purchased at BB). Hopefully we won't need to use the added protection but the value for the insurance is worth the piece of mind.

Great to have for peace of mind, glad I haven’t had to use it yet.