Customer Ratings & Reviews

Excuse me ...eh excuse me I broke my thingy... Oh that's okay.. your protected, here's your replacement thingy

This is a must have to have when buying any electronic this is a peace of mind

I have never had any issue with returning a product. I wouldn’t purchase anything with out a protection plan.

Got on my xbox headphones since the 1st pair broke after 75 days. I hope I don’t have to use it, but I bought since the last pair broke

If your going to buy a gaming controller . Then this is a must ,gaming controllers suffer from drifting .

I always get warranties on my headphones. For a little extra you get two year protection? Totally worth it. They give you a new pair if yours breaks!

The good thing about the guarantee is that they replace the item for less than $10. I always buy the guarantees, especially when it's for my kids.

wouldnt buy anything from bestbuy without getting the protection plan, its soooo worth the money if something should happen to your purchase.

Great to have specially if u have kids sense they will replace ur item if any accidents happen

Great to have specially if u have kids sense they will replace ur item if any accidents happen

I absolutely love Best Buy replacement plans. I recommend them to all of my friends. I will purchase electronic there before I purchase from any manufacturers.

This was the easiest way to get my item replaced no problem at all. The geek squad was very helpful.

Warranty is the best thing it's pretty much a two year guarantee if it breaks you get a new one

This is so worth having they are so helpful keeps my computers up and running great for the entire family

They helped fix my laptop when I could not find a solution and it was worth it!

I always find the use of Geek Squad as a great service and as an insurance-peace-of-mind

You can’t go wrong purchasing this because you never can tell when something might happen and you need to use it

We do not buy a product without extra warranty for the geek squad. They are excellent and so easy to speak with.

The agent customer service skills were excellent. Will recommend The Geek Squad

No hassle to bring in item and get it replaced. I love Best Buy's replacement plan not all the extras that you have to go thru with some other stores.