Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997537
See Details

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,729 reviews

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek service and it's a great help when you need a little extra help. They have great customer service.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for electronic devices. This is soo easy to use if your device breaks.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great for a gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of online games, which leads to a lot of throwing around the controller in frustration like when you dominate the whole play in Madden and the opponent plays a cheap pass for a touchdown. This protection comes in handy for my controllers that stopped working.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have religiously purchased the protection plan. Will continue to do so since it has saved me money in the long run.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it you won't be sorry. If anything goes wrong with your controller return it for a new one no questions asked. Love it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spending $200 on something you use every day then a free 2 year replacement for the price is common sense.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek squad protect plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe than sorry with Best Buy geek squad protection plan.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Always get the plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely paid for itself. My son is hard on his headsets.

    I would recommend this to a friend

  • Product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a hassle free replacement plan. Good for any product Best Buy will replacement the product that day

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Love this plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not get this product plan! Great purchase for the price

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever buy a headset without geek squad protection a couple of bucks guarantees replacement even if cat eats the wired

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Excellent Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects all of my appliances from wear and tear and internal damage also.

    I would recommend this to a friend

  • Protection plans are a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans on anything I can. They offer a great protection for accidents and for general issues.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I use them for everything and its always good

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Lifesaver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Especially if you're buying tech that has common hardware malfunctions

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not think about it, buy the guarantee you will not regret it

    I would recommend this to a friend

  • geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would definitely get again. My son loves it!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • I always buy replacement products for my items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but so glad to have in case my carpet cleaner breaks.

    I would recommend this to a friend

  • Helped me with tech problems!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and good helpers. I would recommend to anyone having tech issues

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 88, Showing 1,741-1,760 of 4,729 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.